Terms and Conditions
Effective Date: April 21, 2025
Welcome to Zenva.com (“Site”). These Terms and Conditions (“Terms”) govern your use of the website and the purchase of products offered by Zenva (“we,” “us,” or “our”).
By accessing Zenva.com or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Use of the Site
You agree to:
- Use the Site only for lawful purposes;
- Provide accurate, current, and complete information;
- Not misuse the Site or interfere with its functionality or security.
2. Eligibility
To make a purchase on Zenva.com, you must:
- Be at least 18 years old or the age of majority in your jurisdiction;
- Have the legal capacity to enter into a contract.
3. Product Information
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we do not warrant that product information or other content on the Site is error-free, complete, or current. We reserve the right to correct any errors or inaccuracies at any time without notice.
4. Orders and Payments
- All orders are subject to acceptance and product availability.
- We reserve the right to cancel or refuse any order at our discretion.
- Prices on Zenva.com are displayed in your selected currency and include applicable taxes unless stated otherwise.
- Payment must be made at the time of order using one of the accepted payment methods.
- By submitting your payment information, you authorize us to charge your chosen payment method for the total amount of your order.
5. Shipping and Delivery
- We aim to dispatch orders as quickly as possible. Delivery times are estimates only and are not guaranteed.
- Shipping costs and options are displayed during checkout.
- Risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
Please refer to our Return Policy for full details on how we handle returns and refunds. We reserve the right to refuse returns that do not comply with our policy.
7. Promotions and Discounts
Promotional codes and special offers are subject to individual terms and conditions. Zenva.com reserves the right to modify or withdraw promotions at any time without notice.
8. User Accounts
You may create an account on Zenva.com for a more convenient shopping experience. You are responsible for keeping your account credentials confidential and for all activities that occur under your account.
9. Intellectual Property
All content on Zenva.com, including but not limited to images, logos, text, product descriptions, and site layout, is the property of Zenva or its licensors and is protected by copyright and other intellectual property laws. Use of this content without permission is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Zenva shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or from products purchased through the Site.
11. Privacy Policy
Your use of Zenva.com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
12. Termination
We reserve the right to suspend or terminate your access to Zenva.com at any time, for any reason, without notice or liability.
13. Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of [Your Country/State]. You agree to submit to the exclusive jurisdiction of the courts of [Your Jurisdiction].
14. Modifications to These Terms
Zenva reserves the right to change or update these Terms at any time. Any changes will be posted on this page and will take effect immediately upon publication. Continued use of the Site indicates your acceptance of the updated Terms.
15. Contact Us
If you have any questions or concerns about these Terms, you can reach us at:
Zenva Customer Service
📧 Email: support@zenva.com
🌐 Website: https://zenva.com